At Demand Product, Inc. (DPI) we are committed to earning your trust by respecting and protecting the privacy of the information you provide to us online. Here’s how DPI gathers, uses and safeguards information about you when you visit our website.
Information We Gather on Our Website and Social Media
When you use this site, pre-qualify for products or services, request a quote or complete purchase orders, we ask that you provide identifying information and demographic information about yourself and/or your company (e.g. company name, customer ID #, email, phone number, address, state or residence, tax ID etc.). This information is required and it is used to identify you as a unique user, customer or willing prospect. DPI will never ask for confirmation of your personal or account information through an email, and you should never respond to an email (especially unsolicited email) that asks for your personal information.
Other Information We Capture
DPI’s web server automatically recognizes only your IP address when you visit our website as an anonymous visitor (without logging in). DPI may also collects aggregate information about pages visited within our website.
Does DPI have security measures in place to protect your information?
DPI has implemented reasonable physical, technical and administrative security standards to protect personal information from loss, misuse, alteration or destruction. Our service providers and vendors are contractually bound to maintain the confidentiality of personal information and may not use the information for any unauthorized purpose. While DPI has taken steps to make the information you provide to us as secure as possible against unauthorized access, please keep in mind that no data transmission over the Internet is 100% secure. Any information disclosed online can potentially be intercepted and used by unauthorized parties.
Does DPI disclose your personal information?
We disclose personal information to business partners that are necessary to provide our products and services. Legal Requirements and Business Transfers – We may disclose information (i) if we are required to do so by law or legal process, (ii) in response to law enforcement authority or other government official requests, (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, (iv) in connection with an investigation of suspected or actual illegal activity or (v) in the event that DPI is subject to a merger or acquisition to the new owner of the business. Disclosure may also be required for company audits or to investigate a complaint or security threat.
Our Policy for Children
Our website is not intended to attract children under the age of 13. We do not use our website to knowingly solicit information from or market to children under the age of 18. Parents and/or guardians are solely responsible for supervising their minor children’s use of our website.
Links to Other Websites
Questions or Comments
No products purchased through this website can be returned without an authorization number. We do not accept returns on chemicals or coatings. Returns must be made within 15 days of invoice and must be in new condition as determined exclusively by DPI. Raw materials returned must be shipped prepaid. Discontinued items, custom orders or items that have been out of our factory for 3 months or longer cannot be returned. Returns subject to minimum 15% restocking fee at the sole discretion of DPI.
All of our products carry a six-month limited warranty. When products are shipped and it is discovered that they arrive defective or damaged, Demand must be notified within 3 days of receipt of defective or damaged merchandise or shortages. Defective products will either be replaced or repaired at no charge. If it is determined that a charge is necessary due to usage or abused products, customers will be notified in writing of any charges in advance of repair. The maximum amount of Liability DPI shall have is the actual purchase price of products obtained through this website. (see below)
Please Note - Disclaimer
The products in this catalog are offered as options for the purchaser. Having no control over the use of the products in this catalog, we assume no liabilities connected with their use. Under no circumstances are we or the seller liable for any loss, damage or expense of any kind arising out of the use or inability to use our products.
Good faith efforts are made to maintain correct and accurate pricing of all products and items listed on this website and in our catalogues. Should a pricing error occur, Demand Products, Inc. has up to thirty (30) calendar days to notify the purchaser of the error in pricing and the correct price. Demand Products, Inc shall not be liable for honoring the incorrect listed price or for any loss the purchaser may incur if the product is not shipped or fulfilled at the listed price.
The contents of this site, including but not limited to the text and images herein and their arrangement, are copyright ©2016 by Demand Products, Inc. DBA Demand Foam Systems, Badger, Cutlas, Megaplot (herein after DPI) located at: 1055 Nine North Drive, Alpharetta, GA 30004 USA. All Rights Reserved.
You may copy and display the content herein, but only for personal or for non-commercial use. Further, no content shall be copied or posted online or on any computer network, or broadcast in any media. Any copy you make must include this copyright notice. No modifications of the content may be made. Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or right under any patent, trademark, copyright (except as expressly provided above), or other proprietary rights of DPI or of any third party.
Trademarks & Servicemarks
Demand Products Inc, logos are trade or service marks of DPI. Any other marks are owned by DPI or its business partners or as attributed herein.
DuraRasp™, Tiger Claw™, Smoothie™, DuraRasp™, Edger Rasp™ DuraRasp™, Duravac™ Rasp, Carve360™, Hot Knife™ CR Cutrite™, Groove Jet™ 400 Hot Knife, Hot Rod™, DP300, DP400, PBH, Sidewinder™, Verti-Cutt™, Styrosmith™, Styrocut™, Field Cut™, Bowcutter48, 24, 12 (™), Wall Skinner™, Magnum™, ReCyk™, Pro-Lok™, Pro-Klean™, Foam-Lok™, Off-Base™, Finish-Up™, Raintek™
DPI makes no representations about the suitability of the content of this site for any purpose. All content is provided “as is” without any warranty of any kind. DPI HAS NOT MADE AND DOES NOT MAKE ANY WARRANTY OF ANY KIND WHATEVER, EXPRESS OR IMPLIED, WITH RESPECT TO THE CONTENTS OF THIS SITE; AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED BY DPI. DPI WILL NOT BE LIABLE TO ANYONE WITH RESPECT TO ANY DAMAGES, LOSS OR CLAIM WHATSOEVER, NO MATTER HOW OCCASIONED, IN CONNECTION WITH ACCESS TO OR USE OF THE CONTENTS OF THIS SITE. IN NO EVENT SHALL DPI BE LIABLE FOR ANY SPECIAL, INDIRECT, EXEMPLARY OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF USE, DATA OR PROFITS, WITHOUT REGARD TO THE FORM OF ANY ACTION INCLUDING BUT NOT LIMITED TO CONTRACT OR NEGLIGENCE OR OTHER TORTIOUS ACTIONS, ARISING OUT OF OR IN CONNECTION WITH THE USE, COPYING OR DISPLAY OF THE CONTENT.
Notwithstanding the above, in no event shall DPI’s total liability to you for all damages, losses, and causes of action (whether in contract, tort or otherwise) exceed the amount paid by you, if any, for accessing this site.
While DPI believes the content to be accurate, complete and current, there may be inadvertent technical or factual inaccuracies and typographical errors and DPI does not warrant that the information is accurate or complete or current. It is your responsibility to verify any information before relying on it. At any time and from time to time DPI may make changes in the products and/or services described herein, however, DPI makes no commitment to update the information and expressly disclaims liability for errors or omissions in it.
Demand Products Universal Terms & Conditions Sales
For all Purchases over $5,000, where a deposit is required and the DPI Universal Terms & Conditions (DPI T&C) are executed, all terms and dispute resolution shall follow the DPI T&C governing document.
Links to Other Sites
Some of the sites listed as links herein are not under the control of DPI. Accordingly, DPI makes no representations whatsoever concerning the content of those sites. The fact that DPI has provided a link to a site is not an endorsement, authorization, sponsorship or affiliation by DPI with respect to such site, its owners or its providers. DPI is providing these links only as a convenience to you. DPI has not tested any information, software or products found on these sites and therefore cannot make any representations whatsoever with respect thereto. There are risks in using any information, software or products found on the Internet, and DPI cautions you to make sure that you completely understand these risks before retrieving, using, relying upon or purchasing anything via the Internet.